{"id":11072,"date":"2020-03-19T17:00:42","date_gmt":"2020-03-19T16:00:42","guid":{"rendered":"https:\/\/www.instrument-solutions.com\/uncategorized\/status-deliveries-and-service-in-relation-to-corona-virus.html"},"modified":"2020-03-23T13:10:05","modified_gmt":"2020-03-23T12:10:05","slug":"status-deliveries-and-service-in-relation-to-corona-virus","status":"publish","type":"post","link":"https:\/\/www.instrument-solutions.com\/en\/news-en\/status-deliveries-and-service-in-relation-to-corona-virus.html","title":{"rendered":"Status deliveries and service in relation to Corona virus"},"content":{"rendered":"<p>Dear customer,<\/p>\n<p>Because of the coronavirus outbreak we live in a time with many questions.<\/p>\n<p>It affects us all. More than ever before, it is important for your organisation to be able to guarantee continuity as much as possible, so that your contribution to our economy does not disappear.<\/p>\n<p>We remain at your service, you can rely on the complete team of Instrument Solutions.<\/p>\n<h2><strong>Supplies of instrument or consumables <\/strong><\/h2>\n<p>To date, our foreign suppliers have not yet caused us any delays or that shipments are being temporarily detained.<\/p>\n<p>However, this situation may change at any time. We advise you to build up sufficient stock so that you do not run into problems in the event of possible lockdowns. If you need an overview of products you order from us, we will be happy to send you this.<\/p>\n<p>It concerns for instance products of the following brands: Inorganic Ventures &#8211; SCP Science &#8211; Glass Expansion &#8211; SPEX &#8211; Savillex &#8211; Macherey Nagel &#8211; LABC &#8211; Starna &#8211; CTC &#8211; Scion. \u00a0A complete overview of brands can be found <a href=\"\/wp-content\/uploads\/Brands-Instrument-Solutions-1.pdf\">here<\/a>.<\/p>\n<h2><strong>Technical Service<\/strong><\/h2>\n<p>We will do everything in our power to continue to assist you in the event of <strong>technical malfunctions<\/strong>. Of course the <strong>safety<\/strong> of you and our Service &amp; Product Specialists <strong>comes first<\/strong>. This means that if it is safe, we can carry out work at your location. If it is not safe or allowed, we can assist you <strong>remotely<\/strong> to solve the malfunctions of your lab equipment together. If you have a service request, you can let us know via a <a href=\"https:\/\/www.instrument-solutions.com\/en\/support\/technical-service\">Service Ticket<\/a>.<\/p>\n<p>If you already have a General Service Agreement, you will be given priority.<\/p>\n<h2><strong>Sales<\/strong><\/h2>\n<p>Where possible, visits can be made remotely. We have possibilities for video meetings, presentations and product demonstrations, easy to give on your PC, tablet or smartphone. In this way, projects are minimally delayed.<\/p>\n<p>If you need a call, please call us at +31 88 467 87 86.<\/p>\n<p>We wish you a lot of strength in these turbulent times.<\/p>\n<div  class='avia-button-wrap av-uboncn-0fa154205d9d05885f32b5ec83d88500-wrap avia-button-left  avia-builder-el-0  avia-builder-el-no-sibling '><a href='https:\/\/www.instrument-solutions.com\/en\/home'  class='avia-button av-uboncn-0fa154205d9d05885f32b5ec83d88500 av-link-btn avia-icon_select-yes-left-icon avia-size-small avia-position-left avia-color-theme-color'   aria-label=\"Home\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue830' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >Home<\/span><\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Dear customer, Because of the coronavirus outbreak we live in a time with many questions. It affects us all. More than ever before, it is important for your organisation to be able to guarantee continuity as much as possible, so that your contribution to our economy does not disappear. We remain at your service, you [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":11068,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[473],"tags":[564,565,563],"class_list":["post-11072","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en","tag-corona-virus-en","tag-sales","tag-service-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Status deliveries and service in relation to Corona virus - Instrument Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.instrument-solutions.com\/en\/news-en\/status-deliveries-and-service-in-relation-to-corona-virus.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Status deliveries and service in relation to Corona virus - Instrument Solutions\" \/>\n<meta property=\"og:description\" content=\"Dear customer, Because of the coronavirus outbreak we live in a time with many questions. 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