{"id":24823,"date":"2024-11-19T12:08:24","date_gmt":"2024-11-19T11:08:24","guid":{"rendered":"https:\/\/www.instrument-solutions.com\/support\/technical-service"},"modified":"2024-11-27T17:02:32","modified_gmt":"2024-11-27T16:02:32","slug":"technical-service","status":"publish","type":"page","link":"https:\/\/www.instrument-solutions.com\/en\/support\/technical-service","title":{"rendered":"Technical Service"},"content":{"rendered":"<div  class='flex_column av-145cf7z-51b3f2775070844f4af366aaf52cfe56 av_two_third  avia-builder-el-0  el_before_av_one_third  avia-builder-el-first  first flex_column_div  '     ><section  class='av_textblock_section av-m2n3cxjg-7fa54a9ae25261ec9fa3c74480978558 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>You can contact the Technical Service Department for technical questions about your instruments\/equipment, request for a Service Agreement (preventive and\/or corrective maintenance), execution and planning of maintenance work, remote assistance, reporting malfunctions, execution of calibrations and\/or validations (IQ\/OQ\/PQ).<\/p>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m2n3e4sw-f10c2d80e8ad150f7272b2a426d661b0\">\n.flex_column.av-m2n3e4sw-f10c2d80e8ad150f7272b2a426d661b0{\npadding:10px 10px 10px 10px;\nbackground-color:#eded7d;\n}\n<\/style>\n<div  class='flex_column av-m2n3e4sw-f10c2d80e8ad150f7272b2a426d661b0 av_one_third  avia-builder-el-2  el_after_av_two_third  el_before_av_hr  flex_column_div  '     ><section  class='av_textblock_section av-m2n3dnu9-44e4732c0ed284ea7ca26c596415b38e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><b><strong>Zendesk support tickets<\/strong><\/b><\/p>\n<p>After completing and submitting the form below, a service ticket will automatically be created for you. We will keep you updated on the progress of the handling and you can provide input and ask questions in the interim if necessary. Through <a href=\"https:\/\/instrumentsolutionshelp.zendesk.com\/\">Zendesk Portal<\/a>, you can access your own account and see the status of current and historical tickets.<\/p>\n<\/div><\/section><\/div>\n<div  class='hr av-7kkcf0-e5d5a889929b0489405a1b082ac133a9 hr-default  avia-builder-el-4  el_after_av_one_third  el_before_av_one_full '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div  class='flex_column av-5akqp8-71f4b8a1239427f75ecf91c915f5cd76 av_one_full  avia-builder-el-5  el_after_av_hr  avia-builder-el-last  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jzb2mdf6-7ae615ba3283199df9ac6519054734e1\">\n#top .av-special-heading.av-jzb2mdf6-7ae615ba3283199df9ac6519054734e1{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-jzb2mdf6-7ae615ba3283199df9ac6519054734e1 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-jzb2mdf6-7ae615ba3283199df9ac6519054734e1 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-jzb2mdf6-7ae615ba3283199df9ac6519054734e1 av-special-heading-h2  avia-builder-el-6  el_before_av_codeblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Technical service request form<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":8242,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24823","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - 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